Frequently Asked Questions
Everything you need to know about our ancestral nutrition and shipping policies.
Where are your organs and glands sourced from?
Our products are 100% sourced from grass-fed and grass-finished pasture-raised cattle in New Zealand and Australia, known for their strict animal welfare and biosecurity standards.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange of the product.
Are your supplements third-party tested?
Yes, every batch is third-party tested for purity, potency, and the absence of heavy metals, pesticides, and pathogens to ensure the highest quality.
Do I need to refrigerate these supplements?
No, our freeze-drying process preserves the nutrients and makes the supplements shelf-stable. Simply store them in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.